Edgecombe-Martin County EMC is committed to continuously improving the way we serve our members, and that includes streamlining how we handle security deposits. 

In the past, when members qualified to have their deposits refunded—typically after maintaining a good payment history for two years—we issued a check by mail. While the deposit was held, it also earned interest, which was included in the refund.

Beginning March 1, 2025, the Board of Directors has approved a change to this process. The interest rate on all deposits has been set to 0.00%, meaning deposits will no longer earn interest while being held. Additionally, instead of issuing a refund check, we will now apply the deposit as a credit directly to the member’s account. This credit will be used to offset future electric bills until it is fully applied.

Deposits for residential and general service accounts are eligible for refund after two years of good pay history. Security light deposits will be refunded after two years of active security light service, and there is no credit requirement for the security light portion.

These updates are designed to make the process more convenient for our members and reflect our ongoing commitment to excellent service. If you have questions about your deposit status or would like to review your account, please don’t hesitate to contact our office.